FREQUENTLY ASKED QUESTIONS
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the courier’s tracking portal.
Your order will ship within 1-2 business days of receiving your payment. You will receive an email confirmation with your tracking number once your order has been registered with the carrier.
If you need to change your shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes to the shipping address may cause delays in delivery.
If you are unavailable at delivery, the courier will typically leave a delivery notification with instructions for re-delivery or pickup from a local courier centre. It’s essential to follow the instructions provided to ensure successful delivery.
Order processing typically takes 1 business day. During peak seasons or holidays, it may take slightly longer. Once your order is completed, you will receive a confirmation email.
We offer a 14-day return policy on all items. Please contact our customer support team or read more about it on the ” Return and Refund Policy” topic in our Terms & Conditions.